Exchanges & Returns

Want to exchange or return a product? It's a piece of cake in just three easy steps!

You have the flexibility to return your order within 30 days of receipt, and we will ensure that the purchase amount is credited back into your account within five working days of receiving the return.

Easy returns in three simple steps:

Step 1: Complete the Returns Form.
Download the return form here and fill it out completely.

Step 2: Submit your Order
Send the items together with the completed return form to the address stated on the return form. Make sure you put a Track and Trace code on the package. As the sender, your responsibility is crucial to avoid any misunderstandings.

Step 3: Receive the Refund in your Bank Account
Once we receive the package, we will process the refund promptly and the purchase amount will be back in your bank account within five working days.

Your satisfaction is our priority. 😊